Quality AI Agents & QMS Consulting

What we deliver

Therness builds and runs AI quality agents tailored to your operation. Not a packaged product — a consulting + delivery service. We map your standards, train models on your data, and integrate with your existing QMS, MES, and ERP. You keep ownership of the workflows; we maintain and tune them under SLA.

• Quality AI agents — task-specific assistants that draft NCRs, route CAPAs, summarise audit findings, build PPAP packs, and surface SPC out-of-control signals from your weld and process data.
• QMS design and remediation — gap analysis against the standards your customers require, with a prioritised remediation roadmap and document migration support.
• Standards mapping — ISO 9001, ISO 3834, ISO 5817, IATF 16949, EN 1090, AS9100, IEC 62443 (OT security overlay where relevant).
• Integration with your stack — the AI agents read and write into your existing QMS, MES, ERP, document management, and CAQ systems. No rip-and-replace.
• Operations under SLA — tuning, retraining, and incident response handled by Therness; you focus on quality decisions, not model maintenance.

Method

1. Discovery — quality processes mapped, standards inventory taken, pain points and audit findings collected from the last 24 months.
2. Gap analysis — current state vs target standards (ISO 9001, ISO 3834, IATF 16949, EN 1090 as applicable). Output: ranked remediation backlog.
3. Agent design — for each quality task we automate, define inputs, outputs, escalation rules, and human-in-the-loop checkpoints. No black boxes.
4. Pilot — one or two agents deployed against historical data, then live shadow mode, then production with override authority retained by your quality team.
5. Rollout and SLA — staged rollout with retraining cadence, KPI tracking, and quarterly review. Therness handles model maintenance under SLA.

Typical agents

• NCR drafting agent — turns weld monitoring alarms (Therness HeatCore or third-party) into draft non-conformance reports with root-cause hypothesis, classification, and required actions.
• CAPA routing agent — triages incoming CAPAs, assigns owners based on competence matrix, suggests due dates, and escalates ageing items.
• PPAP / FAI assembly agent — collects evidence from MES, QMS, and weld traceability records, assembles PPAP packs (Levels 1–5) and First Article Inspection reports.
• SPC anomaly agent — watches production data, flags out-of-control signals per Western Electric / Nelson rules, and produces a daily quality digest.
• Audit prep agent — given an audit scope (ISO 3834-2, IATF 16949, EN 1090 EXC2/3/4), produces evidence index, gap report, and witness preparation notes.
• Document compliance agent — checks WPS, PQR, work instructions for revision currency, signature completeness, and standards alignment.

Deliverables

• QMS gap analysis report with remediation backlog (effort, impact, owner)
• Custom AI quality agents — deployed, integrated, and tuned on your data
• Standard operating procedures (SOPs) covering human-in-the-loop checkpoints
• Audit-ready evidence pipeline (CAPA, PPAP, SPC, NCR) with full digital traceability
• Quarterly KPI report (defect escape rate, audit findings, agent precision/recall)
• Knowledge transfer + training so your quality team owns the workflow

Standards we work with

• ISO 9001 — general quality management
• ISO 3834 (parts 1 to 5) — welding QMS, scoped to your execution class
• ISO 5817 — weld imperfection acceptance levels (B / C / D)
• IATF 16949 — automotive supplier QMS
• EN 1090 — execution of steel and aluminium structures, EXC1 to EXC4
• AS9100 — aerospace QMS
• EN 15085 — railway welding
• ISO 17635 / ISO 17637 — NDT methods and visual testing
• IEC 62443 — OT security overlay where AI agents touch production systems

Who this is for

• Quality managers under audit pressure (IATF surveillance, ISO 3834 renewal, EN 1090 EXC3/4 transition)
• Plant managers with rising customer-side rejections and no time to manually re-engineer the QMS
• Operations leaders pushing for digital traceability without ripping out the existing CAQ / MES
• OEM supplier quality teams managing multi-site, multi-standard programmes

Why Therness

• We operate the agents we build — not a one-off consulting project, but a service under SLA with quarterly reviews.
• Domain-specific. Welding and metals manufacturing is our core. ISO 3834, EN 1090, ISO 5817 are languages we speak fluently.
• Standards-first, not LLM-first. Agents are scoped to specific tasks with auditable inputs and outputs. No autonomous decisions on quality acceptance.
• Your data, your models. Models trained on your data stay yours. We provide the harness, the integration, and the operations.